Frequently Asked Questions

Yes, খেলার মাঠ operates under a Curacao eGaming license, which is recognized internationally. The platform follows anti‑money‑laundering (AML) guidelines and requires KYC verification for all accounts. The license details are posted in the footer of the site; you can verify the license number via the Curacao eGaming portal.

To verify your account, upload a clear copy of a government‑issued photo ID (passport, national ID, or driver’s licence) and a recent proof of address (utility bill or bank statement dated within the last three months). Verification usually takes 24‑48 hours after submission.

খেলার মাঠ accepts local mobile banking (bKash, Nagad, Rocket), Visa/MasterCard, and crypto (USDT, BTC). Minimum deposit is ৳200 for mobile banking and ৳500 for cards; crypto deposits have no minimum. Mobile deposits are instant; card and crypto are credited within 10‑15 minutes.

New users receive a 100% match bonus up to ৳5,000 on their first deposit. The bonus must be wagered 10 times the bonus amount on odds of 1.80 or higher within 30 days. Only the bonus amount is subject to wagering; the deposit can be withdrawn anytime.

If a match is abandoned before any result, the bet is void and the stake is returned. For rain‑shortened matches where the Duckworth‑Lewis‑Stern (DLS) method is used, bets stay valid and are settled on the revised target. Bets on officially cancelled matches are automatically refunded.

You can set daily, weekly, or monthly deposit limits in the ‘Responsible Gaming’ section of your account. If you need a break, self‑exclude for 1 month, 6 months, or permanently; login is blocked and pending bets are cancelled.